Reference

Privacy Policy For Your yesb8 Account

This page tells you what account data yesb8 collects when you log in, pay through bKash, Nagad or Rocket, and move between the sportsbook and the live tables — and how to ask us for a copy, a correction or a deletion.

What we collectHow payments are loggedCookies and device dataYour request routes

Explore the Lobby Read FAQ

What This Policy Covers In Bangladesh

yesb8 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your account holds two kinds of records: the details you type in, and the marks our systems make while you use the site. The first set is small — your name, mobile number, age confirmation, and the wallet number you deposit from. The second set is

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activity data: when you open a session, which markets you look at, which slot or live table you load, and the device and browser you use. Payment records get their own handling. When you send money through bKash, Nagad, Rocket, Upay or a bank transfer, we
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store the transaction reference and the sending wallet number so a disputed deposit can be matched later. We never ask for your wallet PIN, and you should never type it into any field on this site. We keep this policy short on purpose, and we do
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not sell account data. Sharing happens with the processors who keep the platform running — payment handling, fraud checks, hosting — and with authorities where a lawful request arrives. Whether you can open an account at all depends on your local law and eligible regions, so
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check that first. You will see the date on this page change when we add a payment rail or a new game section, and we tell you inside your account when the substance changes.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE IT

Cookies, Wallet Data And Retention

Two things decide how long a record stays: what it is for, and what a payment dispute may need. Session cookies keep you logged in and expire when you close the browser. A stay-signed-in cookie lives longer, and you can clear it from your phone settings at any time. Transaction records stay tied to your wallet history. Ask and we will tell you which record we hold, why, and what happens to it when you close the account.

Cookies We Set

Necessary cookies keep your session and your language choice in place. Analytics cookies show us which lobby pages stall on mobile data; you can block them in your browser and still reach your account.

Account Security

Your password is stored hashed, and a one-time code goes to your mobile number on a new device. Never share that code — no agent will ever ask for it in chat.

Retention Windows

We keep activity records while the account stays open, then hold transaction history after closure for as long as payment and tax rules require in your region.

Changes You Request

Ask for a correction, a copy of your data or account closure from the email on file. We confirm identity through the registered mobile number before anything changes.

WHERE TO ASK

Reach Us About Your Data

Every privacy request travels through a channel you can follow afterwards. Open live chat from your account and the agent pulls your ticket up with your wallet history already in view. Email suits anything that needs a written trail — a deletion request, a correction, or a copy of your records. Tell us the mobile number you registered with and we find the right account on the first attempt. Tickets are worked in the order they arrive.

Privacy Questions We Get Asked

These are the questions account holders actually raise, usually right after a deposit or a logout. If yours is not listed, live chat is the quicker route — the agent can see the same account record you are asking about.

Your name, mobile number, age confirmation and the wallet number you use for bKash, Nagad or Rocket. After that we log sign-in times, device type, games opened and the transaction references of your deposits and withdrawals.

No. The PIN stays inside your wallet app. We only receive a confirmation and a transaction ID from the payment rail, and that ID is what we store to match your deposit if anything goes wrong.

Yes. Email us from the address on your account, or open a chat ticket, and state that you want a copy. We verify through your registered mobile number, then send the record in a readable format.

Send a closure request from your registered email. We stop marketing messages at once, close the wallet link and keep only the transaction history that payment and tax rules require us to hold.

Studios receive a session token, not your name or wallet number. Your cricket and live table activity is recorded on our side for account and dispute handling, and is not sold to outside advertisers.

Only the session cookie that keeps you logged in. Blocking analytics cookies will not stop you from opening the sportsbook or a slot room, though some layout preferences may reset on your next visit.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoBPL Night Match

Privacy Policy For Your yesb8 Account

Cookies, Wallet Data And Retention

Cookies We Set

Account Security

Retention Windows

Changes You Request

Reach Us About Your Data

Privacy Questions We Get Asked

01 What data does yesb8 collect when I open an account?

02 Do you store my bKash or Nagad PIN?

03 Can I ask for a copy of my account data?

04 How do I close my account, and what happens to the data?

05 Do you share details with sportsbook or casino providers?

06 Are cookies required to use the site?

Privacy Policy

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